Smart Email Solution
Streamline business communication management by automating the classification, routing, and monitoring of e-mails and certified mail (PEC). Reduce operational time, improve cross-department collaboration, and ensure greater control and security, even for the most critical cases.
Problem
Companies handle large volumes of e-mails and certifi ed mail containing complex, unstructured content. Manual distribution slows down processes, increases the risk of errors, and limits visibility across departments, making it harder to handle sensitive communications and critical cases correctly.
Solution
The AI-powered solution automates the classifi cation and routing of communications by analysing content and attachments. Workfl ows are managed intelligently, ensuring traceability, cross-department collaboration, and secure handling of the most critical cases.
Benefits
Automatic, accurate communication classification
Analyses subject lines, content, and attachments to automatically classify e-mails and certifi ed mail, reducing manual errors and improving accuracy across different communication types
Fast routing and reduced operational time
Automatically directs communications to the relevant departments, speeding up processes and reducing operational load, with a direct impact on overall effi ciency.
Greater visibility and collaboration across departments
Makes all inbound and outbound communications fully traceable, improving transparency and facilitating coordination between teams through clearer, more structured information flows.
Secure, dedicated handling of sensitive and critical cases
Automatically identifi es critical communications and special cases, triggering dedicated, more secure workfl ows, reducing risk, and ensuring compliant, controlled management.